Our Services

Going the Distance for You

We are located in Timmins, Ontario but our dedication to customer service goes way beyond. Our service department covers a huge area from Chapleau, to Hornepayne, to Gogama, to Temagami, and all the way up the coast to Attawapiskat – including everything in between. Our team travels by plane, train, and on winter roads to service our customers in remote locations. We also have two full-time remote employees – one based in New Liskeard and another based in Kapuskasing.

Services We Offer

  • Toner Deliveries → When you order toner, ink or staple cartridges, our team delivers to you directly. Remote customers can expect expedited shipments of toner and supplies.

  • Equipment Repair → Our experienced, factory-trained technicians are skilled to repair Canon, Sharp, Ricoh, Toshiba, HP and Neopost machines. We have full-time service admin and dispatch to provide immediate assistance and minimize your downtime.

  • Loaner Equipment → If your equipment cannot be repaired on-site, we can provide a free loaner machine while we work on yours – making sure that we keep your office running.

  • On-Site Service → Timmins area customers can expect on-site service within 4 business hours of their request (not just a callback). Remote customers can expect scheduled service trips from our Timmins office to your office.

  • IT Support → We also provide IT support for networked office equipment and can work together with your IT department or internet provider.

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Service Area map